Reviews

Read What Our Clients Say

Read what our clients are saying. To learn more, contact Dan Wood Company in Portage, Kalamazoo and surrounding areas, at 269-216-0002. We have a 4.8 rating with over 2,000 reviews on google, read a few below.

Our Happy Clients

Called at 7:30 am. Rob was on the job by noon and we had hot water again by 7:30 pm. Very thorough and high quality work. – Bill G.

Central air maintenance. And an estimate on moving my water heater. Very nice, respectful. The office gal kept in touch with me, letting me know when he would arrive. – Annette B.

Company notified me of the technician's ETA. He arrived on time and promptly performed his task.  Generator sent another error code. He is ordering additional required part and will return to install it. I'm very satisfied with his work.

- Cindy C.

Super happy with my first time using Dan Wood Company. Our hot water heater went out and the technician told us it was a simple fuse blow out. He didn’t try to up sell us but also made sure we were aware of our options. This kind of honesty will have me calling them again to take care of other areas of our home 👍


We’ve used Dan Wood three times more since my first review. Each time has been equally as pleasant. Can’t recommend them enough.

- Bridget G.

Prompt service, courteous and professional technicians, reasonable prices. I had a water heater fail and Dan Wood Company had a team out the same day to remove the old unit and install a new one (thanks Doug and Adam!). They did a great job explaining my options and the install looks great. While I hope I don't need another water heater for a long time, I won't hesitate to call Dan Wood Co. when I do.

- Tom S.

I have only the highest praise for Adam T. from Dan Wood. He just finished restoring power to our garage after a light switch on the other side of the house burnt out without our knowledge. He was quick with the diagnosis and walked me through his process. He answered all my questions about the wiring in our house and the source of the problem (even about the ladder he was using, haha) and was upfront about pricing from the very beginning. Super personable, thorough and respectful of our home. I recommend his services to anyone who wants reliable and expert electrical work. Thanks, Adam! – Lauren B.

Steve was great! Patient, professional and on time always! Communication was great! Honest and reliable. Knows what he is doing! Will request Steve again! – Dayna H.

Chuck S. was my tech, very professional. Answered all questions and explained things as he went along. Cleaned up area when he left and did an awesome job. The best of the best! – Linda B.

Rob K was thoroughly knowledgeable and very helpful. We have always used Dan Wood, because we know we will be taken care of and will continue to do so. – DF P.

Darrin completed the hot water line to bathroom sink faucet in a very thorough manner. Didn't leave until it he was sure the water was flowing properly in a very thorough manor. Explained exactly what he did. – Glenna P.

They worked us in on the same day! Adam found the problem and had it fixed much faster than I expected, thank you. – Mandi H.

Mike was prompt, efficient and knowledgeable. We were happy with our pricing and great delivery of service. We are return customers of Dan Wood and will continue to rely on their services in the future! – Jennifer R.

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Facebook Reviews

They were prompt, professional, and friendly. You can always count on Dan Wood Co. – Eric R.

Arrived on time. Was very polite. Explained what was to occur. Let me decide what I wanted done – Janet K.

very happy with the repairs provided and they were very thorough communicating what work would be completed. – Tim S.

Great job flushing and servicing my gas hot water heater. Alan was very courteous. – Shawn P.

The guys got the job finished quickly and the new toilet works – Carole B.

We really appreciate this company! – Angie H.

Great service! Adam T. did a great job with electrical work. – Michael B.

Purchased the water softener from Jim and Luke installed. Would definitely recommend. During installation Luke was very thoughtful and definitely asked if he could even have a snack in our home and if we had allergies to peanuts. Never had a installation crew be so thoughtful. Jim was knowledgeable and new exactly what we needed for our home. Even helped fill out our paperwork and stopped at our home. A big shout out to Monica who directed us on who to talk with that represented water softeners. Thank you! Dan Wood – Mary H.

The one who did the work was professional but also courteous and caring he explained what he was doing and offered me hints for good maintenance – Patricia B.

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Angi Reviews

David resolved a major backup in my mainline sewer pipe on a Saturday early afternoon, he arrived to my hours within a couple hours of placing the call and gave me the “peace of mind” all would be resolved. The prior week I had major flooding coming through the shower drain. I had another contractor come the prior week and they did nothing after they saw all was draining, they never checked the main line for blockage. David assessed the situation properly and performed the required work. He explained in details the purpose of the work and gave timely updates to how the work was coming along. David did not leave my house until the backup was cleared and all my plumbing was functioning correctly. Dan Wood Co will be my “go-to” for all pluming needs. – Richard B.

I’ve had an all around great experience from the beginning to the end. Everything from filling out the form online on a Sunday afternoon, to getting a phone call first thing Monday morning to see if I still needed their service, to being kind and personable over the phone, to a tech coming out later on the same day and replacing my water heater. Luke was my tech and he was super helpful with answering my questions and offering solutions for a separate issue I had with my condensate pump on my AC. Luke came in, along with his helper and not only got the job done but did it even quicker than estimated. He was incredibly professional and got me and family back up and running with hot water. Next time I have a plumbing or AC need I’m calling Dan Wood first. – Michael H.

The service was fast, friendly and reasonably priced. Best of all I had hot water before he left and he gave me some extra options for preventing further issues!! – Heather S.

Excellent job. Dan Wood, like all plumbers right now, is very busy but made time for us – William Q.

I was completely satisfied with the quality of the work performed. Derrell S was very professional and thoroughly explained everything to me. – Bob L.

Matthew came to diagnose our basement floor drain backing-up when we did laundry. He was very professional, polite and efficient as he investigated our situation. He explained everything he was doing in an understandable way. He found that our septic-tank filter was clogged, and we did not have any clogs in our home plumbing like we thought. He dug up the tank opening and removed the filter. We hosed-off the clogged filter, re-installed it, and the drains went back to normal. The cost was very reasonable. Matthew is experienced in drains and plumbing too. If I have problems with either of these in the future he will be my first choice responder. – Harry C.

Very good job. Appropriately priced and installed on a reasonable amount of time. I love this company and have used them many times. – Amy H.

It was great. 4 days working and Justin was on it the entire time. Even cleaned up after himself and swept up the basement. – Marilyn S.

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Angi

Home Advisor Reviews

Dan Wood is great in general, John Stokes specifically. Nice guy, knowledgeable, great worker, great customer service. I've used them many times and have been satisfied everytime - Rick E.

They were great, come in and find the issue and fix it. Very personable and helpful. – Jeff B.

Got a call the very next work day. The plumber was out right away. He was a very nice guy and did a super job. I thought the price charged for the holding tank was a little high. They did a great job tho', and I'll recommend them to someone else, however, I will tell them to shop around for a more reasonable hourly rate first if possible. – Happy Client

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Houzz Reviews

I highly recommend Dan Wood Co. they completed plumbing, electrical and HVAC and was very satisfied. Adam, Doug and CW were very thorough in their explanation and work. Thanks again – Houzz Review

Dan Wood Co is great. Would highly recommend. Jeremy and Nick were both so respectful, knowledgeable and efficient. Love them! – Design LLC

Pat was very thorough. He went out of his way to get the needed part and make us the first appointment knowing we had no hot water. – Kaners10

Rob K from Dan Wood was on time, professional, and thorough with the task. He gave a great follow up description of our system performance, and options for future services we might need, but without pressuring us. – Houzz Review

Had a water well pump fail due to power surge around 4pm on Monday. Earl & Kody had a new well pump installed and working better than ever before 4pm on Tuesday. They were were courteous and professional and a pleasure to work with. It wasnt cheap (it never is!) but you get what you pay for! Will deffinetly have them back for work in the future. - Emenz

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